‘Are you happy or not?’ is a question we get asked as consumers constantly, for example, have you ever gone through airport security and been asked to rate the service through a series of different buttons, ranging from happy to sad?
In this episode of The AMBITION Podcast, we spoke to Miika Mäkitalo, CEO of HappyOrNot, which is the company behind these buttons and many more initiatives, helping organisations to gain feedback from their customers.
Miika explained the ways in which HappyOrNot has implemented initiatives to keep employees up to date on the latest skills and nurture a culture of lifelong learning.
