Learn about the impact of the way you communicate and how you may need to adapt your style with those that work above, below and beside you. Recognise other people’s responses to a given situation; develop techniques for day-to-day negotiation, performing at your best in meetings and making your working relationships as effective as possible
The better our relationships at work, the higher our levels of morale, energy, productivity and creativity. Managing these relationships is therefore crucial both now and in the future as they can give a boost to your health, happiness and career development.
Good working relationships within an organisation create a happier and more productive environment. Discover why effective working relationships are important and learn how to build them.
How often do you consider your working relationships and how you can strengthen them? This course offers some practical tips on how to make your relationships at work more meaningful, productive, and rewarding.
Empathy is an emotional response to another person’s emotional state, where you move beyond your own concerns to recognise their emotions, understand their perspective and offer assistance. We all naturally exhibit some form of empathy, however, it’s important, especially in the workplace, to exhibit that empathy effectively. On completion of this module you should have a better understanding of the different types of empathy and how to develop your own ability to effectively empathise with others.
For these modules and many more, AMBA members can use our free and exclusive learning path ‘managing relationships’.
If you are an AMBA member, simply click the link below, to log into the membership platform, click Career Development Centre, then select ‘Learning’ and ‘Professional Skills e-learning’ from the top menu to access this course and several others.
